Amazon’s Alexa has revolutionized the way we interact with our homes. It’s a virtual assistant that can help you with everything from setting reminders to playing your favorite music. However, like any other technology, it can run into issues from time to time. One of the most common errors that users face is Alexa Error 701.
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Are you wondering, “What is Alexa Error 701?” and “How can I fix it?” In this article, we’ll answer these questions and provide you with some easy solutions.
What Is Alexa Error 701?
Alexa Error 701 is a connectivity error that occurs when your Alexa device is unable to connect to the internet. This error can be caused by a variety of factors, including:
- Issues with your Wi-Fi network
- Outdated software on your Alexa device
- Problems with your Alexa device itself
When you encounter Alexa Error 701, you’ll see a message on your device that says, “I’m having trouble understanding right now. Please try again later. Error 701.”
If you’re experiencing this error, don’t worry. There are several easy fixes that you can try to get your Alexa device up and running again.
How to Fix Alexa Error Code 701?
Here are some simple solutions that you can try to fix Alexa 701:
Check Your Wi-Fi Network
However, the first thing you should do when you encounter Alexa Error 701 is to check your Wi-Fi network. Make sure that your device is connected to the network and that the network is working properly.
If you’re not sure how to check your Wi-Fi network, follow these steps:
- Open the Alexa app on your smartphone or tablet.
- Tap on the three horizontal lines in the top left corner of the screen.
- Select “Settings” from the menu.
- Tap on “Device Settings.”
- Select your Alexa device.
- Scroll down and select “Wi-Fi Network.”
- Make sure that your device is connected to the correct Wi-Fi network.
- If your device is not connected to the Wi-Fi network, try reconnecting it. Moreover, you may also want to try resetting your Wi-Fi router to see if that solves the problem.
Update Your Alexa Software
Another common cause of Alexa Error Code 701 is outdated software on your device. To fix this issue, you’ll need to update your Alexa software.
Here’s how to update your Alexa software:
- Open the Alexa app on your smartphone or tablet.
- Tap on the three horizontal lines in the top left corner of the screen.
- Select “Settings” from the menu.
- Tap on “Device Settings.”
- Select your Alexa device.
- Scroll down and select “Software Update.”
- Follow the on-screen instructions to update your software.
- After updating your software, try using your Alexa device again to see if the error has been resolved.
Restart Your Alexa Device
If the above solutions don’t work, you may want to try restarting your Alexa device. Here’s how to do it:
- Unplug your Alexa device from the power source.
- Wait for 30 seconds.
- Plug your device back in.
- Wait for the device to restart.
After restarting your device, try using it again to see if the error has been resolved.
Check Your Network Settings
If you’ve tried all of the above solutions and you’re still experiencing Alexa Error Code 701, you may want to check your network settings. Make sure that your network is configured correctly and that your device is connected to the internet.
To check your network settings, follow these steps:
- Open the Alexa app on your smartphone or tablet.
- Tap on the three horizontal lines in the top left corner of the screen.
- Select “Settings” from the menu.
- Tap on “Network.”
- Make sure that your device is connected to the correct network.
- Check your network settings to make sure that everything is configured correctly.
Reset Your Alexa Device
If none of the above solutions work, you may want to try resetting your Alexa device. However, this will erase all of your settings and data, so make sure that you have a backup before you proceed.
To reset your Alexa device, follow these steps:
- Press and hold the Action button on your Alexa device for 20 seconds.
- Wait for the light ring on your device to turn off and on again.
- Release the Action button.
- After resetting your device, set it up again and try using it to see if the error has been resolved.
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Conclusion
However, Alexa Error 701 can be frustrating, but it’s a common issue that many Alexa users face. The good news is that there are several easy solutions that you can try to fix the problem. If you’re experiencing this error, start by checking your Wi-Fi network and updating your software. If those solutions don’t work, try restarting your device, checking your network settings, or resetting your device.
Moreover, by following these simple steps you can get your Alexa device up and running again in no time. Don’t let Alexa Error 701 Code hold you back – try these fixes today and get back to enjoying all the benefits of Amazon’s virtual assistant.